Why Join Us?
- Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
- Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. – Generous PTO and extended illness benefits
- Invest in Your Future – 401(k) with company match
- Grow With Us – Career development, learning opportunities, and advancement pathways
- We Invest in Your Success – Licensure and certification reimbursement
- Student Loan Support – Assistance available for eligible roles
- Your Wins Deserve Recognition – Employee rewards and recognition programs
- A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact

No weekends, No holidays, No Call

Job Summary

The Customer Service Representative is responsible for handling customer inquiries, resolving issues,



and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.

Essential Functions
- Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
- Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
- Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
- Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
- Accurately updates and maintains customer records an

📌 Customer Service Representative (Navarra)
🏢 Community Health Systems
📍 Navarra