JOB PURPOSE
This role exists to establish and lead Quality excellence at the Leioa manufacturing site, ensuring the highest standards of product quality, food safety, and regulatory compliance. As a newly created leadership role, the Quality Manager will play a key role in shaping the site's quality vision, driving continuous improvement, and embedding a strong quality culture across all operations.
Acting as the site's Quality leader, the role serves as the primary point of contact for quality-related matters, partnering with cross-functional teams, customers, suppliers, and regulatory authorities to safeguard consumer trust and support sustainable business growth.
You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
Lead and develop the site Quality team, fostering a culture of quality, food safety, and continuous improvement.
Own and continuously improve the site's Quality Management System (QMS),



ensuring compliance with Unilever standards, regulatory requirements, and food safety expectations.
Lead the implementation and governance of HACCP and food safety programs to proactively manage risk.
Drive quality excellence through root cause analysis, CAPA management, and continuous improvement initiatives.
Lead internal and external audits and maintain certification compliance (e.g. FSSC 22000).
Partner with cross-functional teams to embed quality standards into manufacturing, innovation, and site change projects.
Monitor quality performance through KPIs and drive actions to improve operational excellence.
Manage quality incidents, complaints, and non-conformances, ensuring timely and sustainable resolutions.
Act as the key quality contact for customers, suppliers, regulatory authorities, and external stakeholders.
Ensure effective quality training, documentation, and capability building across the site.
REQUIRED QUA

📌 Quality Manager (Lejona)
🏢 Unilever
📍 Lejona