Customer operations specialist (Santander)

Customer operations specialist (Santander)

17 ago
|
Keysight Technologies
|
Santander

17 ago

Keysight Technologies

Santander

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5 G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities We are looking for a Customer Service / Order Management Specialist (fluent in French and English) to join our international team in Barcelona. In this role, you will manage end-to-end customer operations, including order management, sales support, and customer service within a fast-paced B2 B environment.



You will act as a key point of contact for customers and internal stakeholders across sales, logistics, and service teams. Contract Type: Internal Temporary Worker (ITW) assignment. What will you be doing? Manage end-to-end order management (order-to-cash process), ensuring accurate and timely processing. Create quotes, process customer orders, and support sales teams (inside sales support). Coordinate with logistics, manufacturing, and service teams to ensure smooth order fulfillment. Handle repair and calibration requests, returns (RMA), and product changes. Act as main customer contact for inquiries related to orders, invoicing, and contracts. Monitor order lifecycle: from quotation to delivery and payment. Continuously identify process improvements in customer operations workflows. Qualifications Fluent in French and English (mandatory) Fluency in Dutch is a highly valued. Minimum 3 years of experience in customer service or order management enviro

📌 Customer operations specialist (Santander)
🏢 Keysight Technologies
📍 Santander

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