We're Hiring: Church & Dwight Customer Service Representative - French & English At Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You'll be representing Church & Dwight dedicated to healthcare and personal care products. Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone and Email). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions.



Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We're Looking For Fluency in both French and English. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 9hs to 18hs. Salary: €18,900 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and

📌 Church&dwight customer service representative (Santander)
🏢 Netzon Group
📍 Santander