ABOUT TICKET MERCHANT ⚽️???

Ticket Merchant is a prominent events ticket marketplace, with a main focus on sports and concerts. Founded in 2004 and based in Melbourne, The Ticket Merchant has evolved into a general entertainment group, extending our presence to the USA, Spain, Poland and the UK. Be part of our dynamic team during this period of rapid growth, offering abundant opportunities for personal and professional development as we expand our global footprint.

Operating 24/7, our business maintains an agile approach while remaining hands-on and engaged across various facets of the industry and the world. Join us in embracing a culture that values hard work and rewards dedication.

ABOUT THE JOB

Ticket Procurement Assistant

- Provide high level assistance to Australian Event Managers, additional ticket procurement in the form of speculative buying and high demand ticket releases, inventory listing & pricing, stock liquidation on event days and other adhoc tasks for the AU strategy and pricing team.
- Listing of new events on the TTM marketplace and other platforms.
- Assisting after hours on-call AU staff with buying to fulfill last minute orders.
- Assisting after hours on-call AU staff with resolving queries or problems.
- Assist with EU onsales and operational tasks in Europe.
- Working hours: 7:00 – 15:30 CEST or 8:00 - 16:30 (including a 30-minute lunch break), covering the Australian afternoon shift.

THE CANDIDATE

- Able to work independently at a high level,



while also seamlessly collaborating with the EU team to provide in-house support.
- Strong problem-solving skills, able to think quickly and work efficiently under pressure.
- Proficient in troubleshooting technical issues using a trial-and-error approach.
- Capable of working accurately and precisely in time-sensitive situations.
- Excellent command of English, both written and verbal.
- Strong technical skills and confidence working with laptops and digital tools.

ABOUT OUR VALUES

- Embrace and Execute Change
- Be Challenged and Achieve
- Cultivate Growth and Learning
- Working together is Success
- Customer Satisfaction is First

WE OFFER

- Permanent full-time contract
- Range salary 24.000 - 28.000€ yearly/gross
- Private medical insurance
- Meal card by Sodexo
- Coffee, fruit and snacks

Are you ready for your next career challenge? ?

Ticket Merchant is an equal opportunity employer committed to provide equal opportunity to individuals from diverse backgrounds, gender, races, ages, education levels, ethnicities, religions, political orientations, disabilities, sexual orientations, gender identity and gender expression. We also prioritize ensuring that our associates feel a sense of belonging within our organization. To achieve this, we promote an inclusive environment where everyone feels accepted, respected, and valued as individuals, with equal access to opportunities and resource.

📌 Ticket Procurement Assistant (Madrid)
🏢 Ticket Merchant
📍 Madrid