17 ago
|
Adp - Automatic Data Processing
|
España
17 ago
Adp - Automatic Data Processing
España
Job DescriptionADP is hiring a Technical Support Consultant. Provide world-class support to our clients while helping them resolve their Enterprise eTime and Workforce Manager related issues.You will work with Integral Tech teams, Implementation and Customer Success to provide world-class support to our clients while helping them resolve their Enterprise EeTime and Workforce Manager related issues.To thrive in this role you will act as a trusted advisor to the clients by understanding their need at hand and help them to effectively use their system by providing support and guidance.
You’ll also need strong written and verbal communication skills to be a reactive problem-solver with analytical skills ensuring seamless communication and client satisfaction by aligning services with client expectations.WHAT YOU'LL DO:Here's what you can expect on a typical day in the life of a Technical Support Consultant at ADP.
Provide solutionsin a timeframe that meets the client’s expectations or a workaround if the permanent solution is not rapidly availableService Monitoring to ensure they meet agreed-upon standards and identify areas for improvementIncrease their expertiseunderstand how our products can meet the client’s needs and highlight the value of these products and services.
Collaboration work with internal teams and stakeholders to ensure seamless service delivery and effective collaboration.
You are a natural problem solver with strong organizational and time management skillsYou have experience providing remote technical support to clientsYou have a strong curiosity and the ability to learn quickly.Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.We encourage our associates to listen, stay agile, and learn from mistakes.Support our associates in times of need through ADP's Philanthropic Foundation.Job DetailsJob Type: Permanent-FT (AC Only)Salaried:
📌 Technical Customer Support Advisor (España)
🏢 Adp - Automatic Data Processing
📍 España