BVGroup brings over 80 years of expertise to every bet, delivering technology-driven betting and gaming experiences to a global audience.
BetVictor is our flagship B2C brand, complemented by multiple partner brands we manage and service such as Heart Bingo, talkSPORT BET to name a few.
Join us at BVGroup and make an impact in a fast-paced, general industry. Collaborate with passionate experts, tackle exciting challenges, and help define the next generation of online sports betting and gaming.
Purpose Of The Role
As a Due Diligence Team Leader, you will be responsible for leading and guiding the Due Diligence Team in adhering to the Due Diligence SOP and delivering the organisation’s regulatory and licensing objectives.
You will be responsible in team productivity and quality and handling team and external escalations.
Key Responsibilities
Responsible for the day-to-day running of the team to ensure all tasks are completed or allocated.
Review Due Diligence reports and make decisions as to how the business relationship can commence and continue with the customer, thoroughly documenting the rationale behind the decision.
Review and analyse customer provided documentation relating to customer’s Due Diligence journey including source of wealth and source of funds documentation with the purpose of ensuring that customers are gambling with legitimately derived income with the affordability concerns have been identified and addressed.
Educate, develop, and motivate staff to meet or exceed service levels, quality, and operational expectations.
Deliver business requirements within the expected time frame including monthly performance review, delivery of KPIs/121s, quality and spot-checks.
Ensure team compliance with the regulatory and licencing requirements across jurisdictions.
Acting as first point of contact for escalated queries relating to the full KYC / Due Diligence journey.
Investigate, manage, and resolve escalat
📌 Due Diligence Team Leader (Marbella)
🏢 BVGroup
📍 Marbella
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