Job Title: Director of Operations - Luxury Multioutlet Location
Salary: € Negotiable according to experience
Location: Madrid, Spain
Start: ASAP
This is your chance to join a flagship luxury hospitality project in Madrid as a Director of Operations.
We are searching for an outstanding leader with a proven background in luxury hospitality, high-end hotels, premium F&B;, lifestyle brands and/or private members’ clubs. This role offers the opportunity to lead a complex, multi-outlet operation with a sharp focus on service excellence and commercial success.
The ideal candidate will blend operational expertise, strong leadership, and a hands-on approach with a commercial mindset. They will have a track record of driving profitability, optimizing performance, and delivering world-class guest experiences in luxury settings.
Key Responsibilities
Lead the overall operation of a luxury multi-outlet hospitality destinationEnsure exceptional service standards and a best-in-class guest experienceManage and develop large teams of 300+ employeesOversee and coordinate multiple business units,



including hotel and F&B; operationsDrive operational efficiency, process improvement, and business performanceDefine, monitor, and manage KPIs and performance metricsSupport openings, transitions, and operational enhancement projectsServe as a key liaison between all operational departmentsDevelop and implement commercial strategies to maximize revenue and profitabilityEnsure strong financial performance through cost control and operational managementLead, coach, and inspire teams while fostering a culture of excellence and accountability
Idóneo Candidate Profile

Proven experience as a Director of Operations, Hotel Director, General Manager, or equivalent in luxury hospitalityBackground in luxury hotels, high-end restaurants, lifestyle brands, private members’ clubs, or premium hospitality groupsStrong experience managing complex, multi-outlet, high-volume operationsExpertise in both hotel and F

📌 Director of Operations (Madrid)
🏢 Corecruitment
📍 Madrid