We are seeking an Inside Sales Representative to join our EMEA team in Terrassa, Spain. In this role, you will be the main point of contact for customers and field technicians, delivering high-quality technical support via phone and email.
Working closely with Territory Service Managers in Germany, you will prepare quotations for standard parts and services, while ensuring effective communication and coordination with our After-Sales team across Europe.
Key Responsibilities:
Provide support to the service sales team across Europe
Manage after-sales requests, including diagnostics, troubleshooting, and preparing cost estimates for parts and services
Deliver technical support by researching and gathering information from documentation, internal resources, and factory contacts
Use the CRM system to track opportunities, perform follow-ups, and prepare reports
Profile:
Higher education in Sales, Administration or similar
Previous professional experience as inside sales, customers service, or technical sales position
Proficiency with CRM tools and Microsoft Office
Professional fluency in German (preferably native) and English is mandatory. Other languages such as French or Dutch would be an asset
Good understanding of customer needs and service-oriented mindset
Excellent communication and interpersonal skills
Strong organization, proactivity, and attention to detail (including in remote settings)
What We Offer:
Permanent contract
International environment with growth opportunities
Versátil working hours (7:00 – 9:30 to 16:00 – 18:30) and hybrid work model (3 remote days per week)
Shuttle bus from Plaça Espanya (Barcelona) to our office in Terrassa
Attractive compensation package, including meal allowance and telework support.
Comprehensive 1-month onboarding program on site
Health insurance, life insurance, and pension plans after one year
Free coffee, fresh fruit, language lessons, and Employee Assistance Program