Gi Group is recruiting a Customer Service Representative to join Agilent Technologies (end client), in a multicultural and customer-oriented environment. Mandatory requirements English + French + Dutch: high professional level (used daily with customers and internal teams). Well-organized, methodical and detail-oriented profile with a strong customer focus. What will your mission be? Support Sales representatives and customers, ensuring smooth and accurate processes: order management, invoicing and follow-up in SAP, acting as the key link between customers and internal teams to deliver an excellent customer experience. Key responsibilities Order processing: create and manage customer orders, ensuring accuracy and on-time delivery. Sales & customer support: provide information, resolve issues and support customers after the sale. Internal coordination with teams such as Sales, Logistics, Installation, Public Tenders, Credit & Collection,



etc. Manage the customer journey: from the initial request to final delivery, following company procedures and policies. Continuous improvement: suggest ideas to optimize processes and ways of working. Administrative tasks: handle documentation and regular administrative duties in line with established procedures. Conditions Hybrid model: on-site Tuesday to Thursday / remote Monday and Friday Working hours: 8:00 am – 5:00 pm Salary: €29,000 gross/year Contract type: temporary contract via Gi Group (ETT) for Agilent Expected start date: 01/07/2026 Estimated duration: 4 months Nice to have Previous experience in Customer Service / Back Office / Sales Administration. Knowledge of SAP (or similar ERP systems).

📌 Customer Support Administrator – Dutch & French (España)
🏢 Gi Group
📍 España