f you have experience in customer service operations, order management, and SAP, and you are looking to grow in an international and fast-paced environment, this opportunity could be a perfect match.

You will join a well-established international company based in Hospitalet de Llobregat. For confidentiality reasons, the client's name will not be disclosed during the initial stages of the process.

In your day-to-day, you will be responsible for:

Managing the end-to-end Order to Cash (O2C) process for customers

Handling customer orders (entry, validation, and follow-up)

Monitoring product availability and coordinating with Logistics

Managing administrative and logistical incidents, ensuring timely resolution

Overseeing invoicing processes and credit notes

Monitoring collections and ensuring compliance with payment terms

Working with SAP for order management and customer data

Ensuring service quality while building strong and long-lasting customer relationships





You're the person we're looking for if you have previous experience in:

Customer Service (preferably B2B)

Order Management / Order-to-Cash processes

Billing / invoicing

Experience working with SAP (essential or strong plus)

Native or near-native level of German, plus advanced English

Strong communication and customer-oriented mindset

Good analytical skills and attention to detail

Ability to manage processes and work cross-functionally

A proactive attitude and problem-solving mindset

Offer:

Permanent contract

Competitive salary (depending on experience)

Hybrid model: 2 days remote / 3 days office

Adaptable working hours (Mon-Thu flexible start + short Fridays)

International environment with structured onboarding

Meal allowance

Gym access

Product discounts

📌 Customer Service Specialist (Barcelona)
🏢 Talent Search People
📍 Barcelona