Responsibilities
The E-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an idóneo platform to deliver a brand new and better E-commerce experience to our users. We are looking for passionate and talented people to join our operations team. Together we can build an E-commerce ecosystem that is innovative, secure and intuitive for our users.
About the Role
We are looking for a senior business development leader to drive merchant growth for TikTok Shop in Spain. This role will lead merchant recruitment and incubation, including acquisition and incubation strategy, service provider ecosystem development, outsourced team management, and official merchant-facing account operations, with overall accountability for merchant recruitment and merchant growth.
The ideal candidate combines strong experience in e-commerce, clear strategic judgment, disciplined execution, and people management.
This is a hands-on leadership role based in Madrid, with accountability for merchant recruitment, activation, incubation, service provider enablement, and merchant-facing marketing, helping build a sustainable merchant growth engine for the Spain market.
Key Responsibilities
1. Merchant recruitment and incubation strategy
- Define the Spain merchant growth strategy across mass recruitment, targeted acquisition, onboarding, activation, and lifecycle incubation.
- Identify priority merchant segments, category opportunities, and growth barriers through market insight, merchant feedback, and performance data.
- Design scalable incubation programs, including seller education, growth missions, incentive mechanisms, community operations, webinar programs, and lifecycle campaigns.
- Own key merchant growth metrics, including recruitment volume, onboarding conversion, active merchant rate, go-live perfo
📌 Head of Business Development, Spain (Madrid)
🏢 Tiktok
📍 Madrid