Diabolocom builds AI-first, cloud-native contact center infrastructure designed for high availability, low latency, and integral scale. As both a software provider and a telecom operator, we combine a fully owned carrier-grade voice backbone with a programmable CCaaS platform that supports real-time, high-volume communications across 60+ countries.

Our architecture integrates proprietary AI models purpose-built for customer interactions and covers data enrichment, intent detection, call summarization, transcription, quality scoring, workflow automation and more. These services run on a modular, service-oriented stack accessible through APIs and engineered for multi-language, multi-region deployments.

We operate a distributed infrastructure optimized for deterministic performance, observability, and resilience, supported by deep CRM integrations, intelligent routing engines, and a high-throughput outbound dialer that enables sub-second decisioning.

A dedicated Diabolocom Research team keeps us at the forefront of technological innovation,



designing new proprietary systems—from advanced AI pipelines to telecom optimization—that help our clients gain a competitive advantage in the market.

With more than 20 years of telecom and software engineering experience, Diabolocom offers engineers the opportunity to build and scale enterprise-grade systems that blend AI, cloud infrastructure, and mission-critical communications.

As part of our exponential growth, we are strengthening our internal engineering team and opening a
Senior QA Engineer

position in our
Message Squad

.

About the Message Squad

Message Squad develops and enhances services that enable clients to communicate seamlessly across various text-based channels. Originally focused on email, we have expanded to a broader solution that integrates multiple messaging platforms (voicemail, SMS, social network).

QA Strategy

On the QA side, we develop and maintain
automated tests

using
Kotlin and Gherkin

. Our te

📌 Senior QA Engineer, Message Squad (Barcelona)
🏢 Diabolocom
📍 Barcelona