Promote awareness of brand image internally and externally. Use sales techniques
that maximize revenue while maintaining existing guest loyalty to Marriott
Vacation Club. Recognize opportunities to up-sell the customer and sell
enhancements to create a better Marriott Vacation Club experience or event.
Encourage guests or callers to purchase or schedule preview package sales/tours.
Explain details and requirements related to attending a sales presentation to
potential owners. Verify that individuals meet eligibility requirements for
preview package sales/tours prior to scheduling a tour for a Marriott vacation
club property. Determine and give premiums to guests as gifts for their
patronage (e.g., rewards points, vouchers). Answer guest questions about
property facilities/services. Receive, record, and relay messages accurately,
completely, and legibly.

Follow all company policies and procedures; ensure personal appearance is clean
and professional; maintain confidentiality of proprietary information; protect
company assets.



Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; use telephone
and email with appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without assistance; stand, sit,
or walk for an extended period of time. Perform other reasonable job duties as
requested by Supervisors.

CRITICAL TASKS

Tour generation

* Dedicated to generating new tours via the Encore programme
* Responsible for Encore post sales process
* Present the Encore programme in its

📌 Encore Marketing Executive (Lluchmayor)
🏢 Marriott Vacations Worldwide
📍 Lluchmayor