At ING we are looking for a Senior Product Expert for the Protection Team

Your role and work environment:

We are looking for a talented and enthusiastic Senior Product Expert to join our
Insurance Team of Insurance Tribe to lead Auto NARANJA

The responsibility of this team is to deploy insurance products that change how
people feel about insurance, with personal, fair and transparent propositions.
You will help us to develop new customer features, seamless customer processes
and new enablers to be faster in future developments.

As a start, you will be leading as Senior Product Expert the development of Auto
Insurance.

You will promote and position our insurance in the market, thinking beyond to
compete in current and future landscape supporting ING’s profitable growth, with
demanding commercial targets.

You have an end-to-end responsibility for providing customers the most reliable
and innovative way of managing their relationship with us, focusing on
delivering the products and services they need, boosting sales while leveraging
on the brand and bank customer obsession.





You are the “Business Guardian” of your product/service working with Risk,
Compliance, and Legal stakeholders, to make sure our products and services
comply with regulation and policies.

You will work closely with customers and key stakeholders to achieve the
initiatives that respond to the vision, strategy and road map of ING Spain,
specially with the insurer and ING assisted channels.

You are passionate about improving the customer’s experience in the different
channels and have a broad knowledge on products and services strategy.

You have a data mindset; you observe what happens around you and what we are
building and challenge or adapt if we are not going in the right direction.

You work in Agile teams, focusing always in delivering value to our customers in
a fast way while continuously improving the way we work.

You are also an active member of a Chapter supporting in improving the

📌 Senior Product Expert (Madrid)
🏢 Ing
📍 Madrid