We are now looking for Nordic colleagues to join our Customer Center in Gran Canaria At our Customer Center in Gran Canaria, you'll have the opportunity to work as part of a team with wonderful colleagues to provide our customers with the best possible service and help giving them the best weeks of the year
About the position
In our Customer Center, we communicate with our customers via phone, chat, email and social media. As Travel Advisor your daily mission is to inspire our customers to book trips as well as be helpful with additional sales and making changes before departure. We always put the customer first, and our goal is to exceed customer expectations and resolve their inquiries on the first contact. We always aim to be the customer's first choice
- We provide our customers with a professional and personalized service.
- We inspire and help customers find the perfect travel experience.
- We are result-oriented and work towards achieving set sales targets.
- We maintain a high pace and handle a variety of tasks.
- We have a strong digital focus and work with several systems.




- We work as a large Nordic team, fostering collaboration with our colleagues in the Nordic countries.

At our Customer Center in Gran Canaria, you will be part of a dedicated team of Travel Advisors from different Nordic nationalities and with language skills. Our office is at our beautiful hotel Sunprime Atlantic View that you will share with our colleagues in the Overseas organization (guides, fitness instructors, children host etc.). You as a team will also work closely with the colleagues in the Nordic countries in optimizing routines and processes.
Who we are looking for
Must haves:
- Proficient in one or more of the scandinavian languages; Norwegian, Danish, Swedish or Finnish* both verbally and written
- Good computer skills and used to working with multiple systems
- Work experience in customer service, sales, service or similar

Preferred:
- Proficient in English, both verbally

📌 Travel Advisor at Gran Canaria (España)
🏢 Resorts & Hotels España
📍 España