Job Title:

Technical Support Advisor (Danish -speaking) On Site - Audiovisual Entertainment
TV02

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a general technology and services leader
that powers the brands of the future. We help well-known brands — the ones you
use every day — improve their businesses with technology and integrated
solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Technical Support Advisor in
Malaga (On Site), you will be part of our team of game-changers who are powering
the brands of the future in tech, finance, travel, fashion, healthcare, and
more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing
support you’ll need to succeed. At Concentrix, there’s a real career and
personal growth potential. In fact, about 80% of our managers and leaders have
been promoted from within That’s why we offer a range of FREE Learning and




Leadership Development programs designed to set you on your way to the kind of
career you’ve always envisioned.

What you will do in this role

As a Technical Support Advisor on our team, you will:
- In a correct, customer friendly and efficient manner answer and/or solve
complex technical questions or problems posed by customers via telephone or
email
- Identify and analyze the technical issue of the customer by good listening and
asking clear and concise questions
- Provide good customer service with the aid of high-quality technical knowledge
and the technical knowledge gained from the internal training and support
systems
- Per customer contact gather and document all relevant information into the
system to insure a high level of service is delivered
- Keep up to date with all new developments in the technical area, networks and
consumer electronics relating to the position

Your qualifications

Concentrix is a great match if you:
- Have a proficient or bilingual lev

📌 Technical Support Advisor (Benalmádena)
🏢 CNX
📍 Benalmádena