Conectamos el presente. Transformamos el futuro.

The Role

CPSO's operational right hand and Product organization's senior leader. You ensure CDO's portfolio executes with excellence through world-class product operations while coaching Product Leads to deliver outcomes. Build the operational infrastructure that makes teams effective, make sure 8-12 active projects ship quality work, represent Product function across CDO's business partners, and develop career paths for PMs and designers.

What You Do?

Product Operations (50%)
- Own how product teams work at CDO
- Process frameworks—decision rights, squad models, escalation paths
- Tooling strategy—Jira, analytics platforms, documentation systems
- Metrics infrastructure—what gets tracked, instrumentation, visibility
- Cross-project coordination—spot dependencies, find synergies, prevent redundancy
- Run Product Forums and set standards for product practice
- Partner with CPSO on professional progression paths for PMs and designers

Core Portfolio Oversight (50%)
- Ensure funded projects deliver results




- Portfolio health monitoring—catch struggling projects early through pattern recognition
- Coach Product Leads via dotted-line relationships on stakeholders, discovery, prioritization
- Resourcing and unblocking—coordinate support, clear friction, escalate appropriately
- Quality intervention—coach first, refine process second, escalate when necessary
- Strategic stakeholder support—partner with Project Leads on complex OB relationships

Success Metrics
- 6 months: Product Ops framework live and used. Portfolio health diagnosed. Product Leads value your coaching. Metrics instrumented. CPSO trusts your judgment.
- 12 months: Product practice measurably improving. Cross-project coordination preventing blockers. Product Leads more effective. Product Ops seen as enabler. Portfolio issues caught before CPSO escalation.
- 24 months: CDO known for execution excellence. Your frameworks copied by OBs. Product Leads you coa

📌 Head of Product Operations (Madrid)
🏢 Telefonica Global Solutions Usa
📍 Madrid