We are looking for a knowledgeable and customer‑focused
Cooling / Air‑Conditioning Technician or Engineer
to provide remote (telephone‑based) technical support for computer room and data center cooling applications.

In this role, you will act as a key technical reference for our customers, leveraging your solid experience in the cooling industry — particularly with DX and chilled‑water systems — to support both pre‑sales and post‑sales activities. You will contribute to delivering reliable, high‑quality solutions while ensuring a positive and professional customer experience throughout the full engagement lifecycle.

What will you do:
- Provide technical support and guidance to customers via telephone and email
- Assist customers with product selection, system design, and troubleshooting
- Attend appropriate quality conference calls
- Collaborate with the sales team to provide technical expertise during the pre-sales process
- Conduct post-sales support by addressing customer inquiries and resolving technical issues
- Stay updated on industry trends, best practices,



and product developments
- Contribute to the development of technical support documentation and resources.

What Qualifications Will Make You Successful
Languages
- Fluent Spanish(spoken and written) is required
- Good working proficiency in English.

Technical Expertise
- Proven experience in the cooling / air‑conditioning industry, with hands‑on exposure to DX and chilled water systems
- Understanding of computer room and data center cooling requirements is a strong advantage
- Solid PC skills, with proficiency in relevant software applications and digital tools.

Professional Skills
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and internal teams
- Strong problem‑solving and analytical capabilities, with a structured approach to troubleshooting technical challenges
- Ability to perform well in a fast‑paced, dynamic environment, managing mult

📌 Technical Support Engineer with Spanish (Barcelona)
🏢 Schneider Electric
📍 Barcelona