Semiconductor supplier KD provides innovative high-speed optical networking for harsh environments. Making gigabit communications over fiber optics a reality, KD technology supplies multi Gb/s optical links for automotive, industrial, and home networks.
Founded in 2010 in Madrid, Spain, KD offers its cost-effective technology as either ASSP or IP (Intellectual Property) integrated in SoCs (System-on-Chips).
KD has about 80 employees, we are in full expansion due to the development of innovative products in the sector and the creation of a unique factory in Spain.
As a result, we are looking for a Support Engineer.
Please find below the responsibilities, profile, conditions and other details of the position:
Tasks & Responsibilities
These are your tasks:
Pre-sales support
- You offer comprehensive information about our products designed for automotive or industrial applications and provide integral project and design support, either remote or on-site, for automotive projects.
- You create block diagrams, schematics, or any other technical documentation to assure the full understanding of project solutions and conduct product and solution tests at the in-house location (Madrid, Spain) to meet project requirements.
- You will design evaluation boards using our devices for clients and demonstrations.
- You take part in trade fairs, external trainings courses and represent the company in training courses in coordination with the marketing team.
- You actively check and update the Automotive products and marcom material in the Madrid showroom to ensure successful customer demos.
Post-sales support
- Offer remote troubleshooting for technical customer issues via phone or email, recording these instances in the relevant applications, and reporting technical issues to Field Application colleag
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