Welcome To MST Holding
We are looking for French speakers with an excellent level of English to join our amazing Helpdesk Team in Barcelona
Join us with a paid two-week training program in July, and start your new role in September with all the knowledge and support you need to succeed.
RESPONSIBILITIES
As a Helpdesk Specialist, you will provide first-line technical support to customers across the French and UK markets via phone, email, and chat.
Your responsibilities will include:
Providing technical support for multifunction printers.
Troubleshooting and resolving customer issues efficiently.
Delivering a high standard of customer service across multiple communication channels.
Ensuring customer queries are handled professionally and within agreed service levels.
WE OFFER
Permanent full-time contract.
Monday to Friday schedule – weekends off
39-hour working week with shifts scheduled between 10:00 AM and 7:00 PM.
Annual gross salary of €19,623.91, plus a monthly performance and quality bonus of €160 gross (up to €1,920 gross per year).




Paid training planned for 2 weeks, beginning Monday 20th of July. You will begin working: 01 of September.
Two weeks of fully paid training with an immediate start.
On-site job position, with well- located near Hospital Clínic metro station in Barcelona.
Native or fluent French.
Excellent command of English.
Valid Spanish NIE and Social Security Number.
Currently living in Barcelona.
Immediate availability.
Ability to work on-site in our Barcelona office.
Strong communication, problem-solving, and customer service skills.
JOIN TO MST HOLDING
At MST Holding, you'll become part of a collaborative and multicultural team where your contribution is valued, your development is supported, and your career can grow. We provide the training, tools, and opportunities you need to succeed from day one.
Apply now and take the next step in your career with MST Holding.

📌 Helpdesk with French (Barcelona)
🏢 MST HOLDING
📍 Barcelona