Job Summary

As a KYC Analyst, you will daily execute operational KYC processes while maintaining compliance with regulations and adherence to SLAs. Responsibilities include onboard new clients, perform periodic reviews, update and remediate existing KYCs. You will be daily in contact with business teams, compliance and other operational teams.

Key Responsibilities
- Daily Operations
- Process new onboarding client KYC.
- Conduct periodic reviews and update customer records, escalating suspicious or complex cases
- Remediate potential customer data gap
- Perform KYC ticketing support
- KYC Knowledge Sharing
- Assess and manage customer-related risks by implementing rigorous KYC controls. Recommend corrective actions or mitigations for identified risks.
- Take responsibility for updating operating processes as needed. Address knowledge gaps within the team through targeted training, support, and the onboarding of new team members.
- Share KYC knowledge with other teams, particularly the Go-to-Market team, to foster alignment and understanding across the organization,



and to streamline collaboration and operations.

What you need to succeed

Experience and Background
- 2-3 years of experience in KYC/KYB operations, compliance, or banking back-office
- KYB (business onboarding) is mandatory
- Ideally previous experience in Fintech
- Certifications such as CAMS or equivalent is a plus

Core Competencies
- Knowledge of KYC/AML-FT regulations and evolving compliance requirements
- Rigour and process-oriented approach with attention to detail
- Customer-centric mindset while maintaining regulatory compliance
- Problem-solving skills with ability to escalate appropriately
- Excellent organization to manage multiple different cases and meet SLAs
- Comfortable working in a fast-paced environment, managing stress, and prioritizing competing cases.

Communication
- Fluent in English, French or Spanish is a plus
- Strong written and oral communication

Critical Success Factors

📌 KYC Analyst (Barcelona)
🏢 Spendesk
📍 Barcelona