Ready to take the next step in your insurance career? Apply now to join Chubb in Madrid as an Underwriting Operations Technician – Digital.

As part of Chubb’s Operations Hub for Continental Europe, this role plays a key part in supporting AI-assisted underwriting operations and ensuring the quality, accuracy, and completeness of P&C; submissions processed for our underwriters and clients.

This is an excellent opportunity for someone who is detail-oriented, analytically minded, and interested in working at the intersection of insurance operations and emerging technology

Key Responsibilities:
- Review and validate AI-extracted submission data against broker documents.
- Process complex or non-standard submissions requiring human judgment.
- Prepare and quality-check policy documentation within agreed SLAs.
- Triage exception queues and resolve issues flagged by automated systems.
- Support escalation of higher-risk submissions and fraud indicators.
- Contribute to continuous improvement by identifying process gaps and supporting automation enhancements.




- Participate in testing and validating AI workflow changes.
- Produce reporting and maintain accurate records for governance and compliance.
- Work closely with underwriters, brokers, and internal teams to support efficient operations.
- Strong attention to detail and analytical thinking.
- Native/fluent level in German and english, any other european language would be highly valued.
- Good communication skills and a proactive, solution-oriented mindset.
- Experience in insurance or underwriting operations is preferred.
- Ability to work confidently with data, systems, and exceptions.
- A collaborative approach and willingness to learn new technology and processes.
- Proficiency using Ms Excel and AI tools.

What we can offer:
- 32 days of vacation a year
- 2 days working from home option + additional adaptable days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident

📌 Underwriting Operations Technician – Digital (Madrid)
🏢 Chubb External
📍 Madrid