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Explore your next opportunity at a Fortune General 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Are you a good decision-maker? Are you good at managing people? Do you have concerns? Do you enjoy challenges and working in a dynamic and stimulating work environment, with new challenges to solve every day? Then this job is for you
We're looking for a new Team Leader to fill a vacant position in Barcelona. This isn't a job for just anyone; we're looking for someone special... we're looking for YOU
What do you do in a day?
Management of the staff under your supervision. Coaching and training the team.




Identification and development of potential talents for the company.
Focus on excellence in customer service.
Daily monitoring of key performance indicators (KPIs) and continuous improvement initiatives.
Meetings with service providers (OSPs) when necessary to ensure proper customer service monitoring.
Coordination of project management projects. Communication with other departments for project execution (BaSE, IE, etc.).
Coordination of center and service audits. Follow-up on issues found.
Resource planning, holiday planning, peak hours, aircraft adjustments and execution.
Support with operational functions when necessary.
What do we offer?
Competitive salary + health insurance
Ongoing training
Varied work with opportunities for growth.
What should you be able to do?
Higher Vocational Training or a University Degree (completed or in progress) is essential.
Advanced knowledge of the English langua

📌 Operations Team Leader (Barcelona)
🏢 UPS
📍 Barcelona