Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

We're looking for a Service Coordinator to coordinate the Aftermarket products and services for our customers in the UK and Ireland.

In this role, you'll be the essential link between our technicians, customers, and internal departments - ensuring everything runs smoothly from order to execution.

Key Reponsibilities:
- Coordinating service engineers' schedules and customer visits
- Managing service contracts and customer purchase orders
- Acting as the main contact between parts availability, customer appointments, and technician planning
- Supporting the growth of our Service business in the region
- Monitoring technician utilization and maximizing chargeable hours
- Handling invoices,



corrections, and material returns
- Collaborating with sales, logistics, finance, and production teams to ensure customer satisfaction

Minimum Qualifications:
- Experience in administration, logistics, or customer service
- Higher education or equivalent through professional experience
- Strong communication and organizational skills
- Fast learner, proactive, and a true team player
- Comfortable managing multiple tasks and priorities
- Proficient in MS Office and general computer tools
- Native level of English is required

What do we offer?
- Permanent contract
- Versátil work schedule (7.00 - 9.30 to 16.00 - 18.30)
- Hybrid working model (3 days of remote working per week)
- Shuttle bus from Plaza España (Barcelona city) to our office (Terrassa)
- Presential onboarding process for 1 month
- Attractive compensation package (including meal allowance & telework expenses)
- Multicul

📌 Service Coordinator (Barcelona)
🏢 Donaldson
📍 Barcelona