Looking for an Account Manager — Marbella (Marketing Agency)
Be Loud Marbella is a content brand in Marbella's premium real estate market. We're looking for an Account Manager who owns the client relationship end to end. This is the person the client's experience — and whether they stay with us — directly depends on.
What you'll do:
- Be the main point of contact for clients — communicate daily, keep them informed, build real relationships and trust
- Understand what each client needs and turn it into clear tasks for the team
- Coordinate the internal team — SMM, videographer, editor — so everyone's aligned and deadlines are met
- Show up on set for shoots, keep an eye on the videographer and the process, make sure the output matches what the client expects
- Keep projects on track: timelines, approvals, deliverables — nothing slips
- Anticipate problems before they reach the client, and keep clients happy and renewing
What matters to us:
- Experience in account management / client relations, ideally in an agency, real estate, or premium/lifestyle
- Based in Marbella (on-site presence at client meetings and shoots required)
- Excellent people skills — clients genuinely like working with you
- Organized and proactive — you keep many moving parts in order and hold everyone to deadlines
- Comfortable coordinating creative teams (SMM, video, editing)
- Results-driven — you treat client retention and satisfaction as your personal KPI
- Languages: English + Spanish