At Kardex, we help some of the world's leading manufacturers, retailers, and logistics operators keep their operations running efficiently.
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As a integral leader in intralogistics automation, we deliver innovative storage, retrieval, and material handling solutions supported by a strong service organisation across Europe.We are looking for a customer-focused Sales Manager Aftersales Iberia to strengthen relationships with our existing customers across Spain and Portugal.
Rather than selling new equipment, your mission is to help customers get the most from their installed Kardex solutions through service agreements, upgrades, modernisations, and operational improvements.This role is ideal for someone who enjoys long-term customer relationships, understands industrial service environments, and takes pride in providing valuable solutions that improve customer performance.Reporting directly to the Director Life Cycle Service Spain, you will work closely with customers, service teams, and account managers to identify opportunities that create lasting value for both customers and Kardex.Location: Greater Madrid Area (hybrid, approximately three office days per week).Just because it is our rule in Madrid, and to be consistent to what we say to everyone here.
In reality you know i want this role to be in the office one day per week.Your MissionAs a trusted advisor to our customers, you will help them maximise uptime, performance,



and operational efficiency throughout the lifecycle of their Kardex installations.You will:Develop and expand service, maintenance, and support agreements within an established customer baseIdentify opportunities for upgrades, modernisations, relocations, and productivity improvementsAdvise customers on how to improve operational efficiency and material flowBuild long-term relationships with key customer stakeholdersPrepare tailored proposals and quotations together with Area Managers and technical expertsPresent service solutions that deliver measurable business valueMaintain customer information and opportunities in Salesforce CRMCollaborate closely with Service Operations, Back Office teams, and Area Managers to ensure outstanding customer experienceYour ProfileWe are looking for a professional who combines commercial awareness with a genuine passion for customer service. xqbhyrx You bring:Experience in industrial services, aftersales, maintenance contracts, technical sales, customer success, or account managementUnderstanding of intralogistics, automation, supply chain operations, manufacturing,



or technical service environmentsA consultative sales approach focused on solving customer challenges rather than transactional sellingStrong relationship-building and communication skillsA customer-first mindset and the ability to build trust with technical and operational stakeholdersWillingness to travel throughout Iberia and a valid driving licenceEnglish communication skills at B2 level or aboveTechnical or business education, or equivalent professional experienceExperience with CRM systems such as Salesforce and business tools such as Microsoft 365 and SAPKnowledge of SPIN Selling, Miller Heiman, or Trusted Advisor methodologies is considered an advantage.What We OfferA stable and well-established customer baseA relationship-focused sales role with long-term customer partnershipsCompetitive fixed salary with performance-related bonusCompany car also available for private useHybrid working modelProfessional development opportunities within an international market leaderSupportive colleagues and highly experienced service teamsThe opportunity to directly influence customer success and business performanceReady to Join Us?If you enjoy working with customers, understanding their operational challenges, and helping them achieve long-term success, we would love to hear from you.Apply through our career portal and become part of a company where service excellence, customer relationships, and sustainable growth are at the heart of everything we do.For questions regarding the position, please contact Veronika Wieland-Kolumban at

📌 Sales Manager Aftersales Iberia (Valencia)
🏢 Kardex
📍 Valencia