ABOUT US

Foundever™ is a integral leader in the customer experience (CX) industry. With
170,000 associates across the globe, we are the team behind the best experiences
for +750 of the world’s leading and digital-first brands. Our innovative CX
solutions, technology, and expertise are designed to support operational needs
for our clients and deliver a seamless experience to customers in the moments
that matter.

We are looking for a highly skilled AI Product Manager – Agentic Platform in the
CET time zone (EMEA region, South Africa, Egypt or India) to lead the
development of Foundever’s internal agentic platform—empowering teams across the
organization to design, build, and scale agentic and automation-based
solutions.

JOB SUMMARY

We are seeking an experienced and technically strong AI Product Manager to join
our growing AI Product & Design team, with ownership of Foundever’s agentic
platform. This platform enables internal users to create agentic systems,
automation workflows, and AI-driven solutions that improve efficiency,
scalability,



and innovation across the business.

In this role, you will lead the product vision, roadmap, and delivery of an
AI-native platform built on LLMs, automation frameworks, and conversational AI
technologies. You will work closely with engineering, data science, UX, and
business stakeholders to identify high-impact automation use cases and translate
them into scalable platform capabilities.

PRIMARY JOB RESPONSIBILITIES

* Own the end-to-end product lifecycle of Foundever’s agentic platform—from
vision and discovery to delivery, adoption, and continuous improvement.
* Define and evolve the product roadmap for agentic capabilities, automation
workflows, and AI orchestration aligned with business objectives.
* Partner with stakeholders across operations, CX, IT, and analytics to
identify, prioritize, and shape high-value automation and agentic use cases.
* Translate complex business and technical needs into clear product
requirements,

📌 AI Product Manager (España)
🏢 Foundever®
📍 España