For an international project in Europe, we are looking for a Full remote Service Now Administrator / Developer with +2 years of Service Now experience and one of the following Service Now areas: ITSM, APM, CSDM, HRSD, GRC or any other area.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Candidates need to be fluent in English.
Tasks and responsibilities: Build and support technical design, perform development, unit testing and production deployment for Service Now implementations; Ensure that the solution is aligned with the agreed business process design, functional design and with Service Now best practices and architecture standards; Clarify business requirements with customers (requestors) and implement required system configuration and development changes, as per the agreed-upon technical design; Provide timely technical support for issues resolution including UAT (User Acceptance Testing) and Post Go-Live support, including data maintenance.




Work with end users and other support teams and vendors if required; Ensure that the required system documentation is completed and delivered prior to Go-Live; Provide the necessary support required for preparation and delivery of end user training; Coordinate application and platform upgrades; Timely update assigned tasks, provide response and solution within team SLA (Service Level Agreement) and release schedule; Profile: Bachelor or Master degree; +2 years of related work experience as Service Now Administrator/ Service Now Developer; Experience in IT service management, ITIL certification preferred (ITIL v3-v5 Certification); Experience with Java Script, XML, HTML, CSS, and web service integrations using REST, SOAP, xqbhyrx etc; Demonstrated ability with Service Now incident, change, problem, request, CMDB and knowledge management applications; Working and configuration knowledge of Workspaces; Up-to-date knowledge of marketplace and technology changes pertinent to Service Now, monitoring tools, and ITIL processes; Service Now Certified System Administrator or Service Now Certified Application Developer; Experience troubleshooting integration management, security, and application issues; Experience on AI Skill configuration is an advantage; Fluent in English;

📌 Servicenow administrator / developer (Arenas de Iguña)
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📍 Arenas de Iguña