Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune General 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description
SOLDI is part of Customer Solutions and the IE Specialist in the practice area IE serves as Subject Matter Expert to develop and implement operational CS products and customized solutions for customers within the Europe Region. The role involves the research, evaluation and delivery of business cases for new product developments and leads projects and virtual temporary teams remotely. The role requires close collaboration with CS Customer Facing on customer opportunities to gain,



retain and grow UPS business through solutions that deliver customer value. The IE Specialist communicates and collaborates with aligned positions in other SOLDI areas, other Solution groups, Operations, IE, Sales, Marketing and Revenue Management.

Responsibilities
- Manage projects, implementation and support activities
- Solve customer problems by designing and implementing best fitting solutions
- Develop, lead and implement moderately complex projects to support new business opportunities whilst overcoming cross–functional resistance
- CS product owner for specific CS products, monitoring and supporting to ensure these are maintained and continue to operate effectively
- Seek continuous improvements within customer solutions projects to enhance services
- Provide subject matter expertise to increase Customer Solutions knowledge and understanding
- Keep Customer Solutions project stakeholders informed of project pro

📌 Solutions Dsgn (Barcelona)
🏢 UPS
📍 Barcelona