Company Description
At
MSX International
, a North American multinational and
leading consultancy for the automotive industry
, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes.

With more than 25 years of industry experience, our
multilingual and multicultural Contact Center
operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service.

Job Description
*Do you have strong communication skills, a proactive attitude, and a passion for customer service?*
We are currently looking for an
German Speaking Customer Support Agent
to join our team on a
temporary basis
.

Your Daily Tasks Will Include
- Attending calls and responding to emails from clients and dealerships.
- Following up with customers until their inquiries are fully resolved.




- Making reminder calls and following up on incidents to achieve maximum satisfaction.
- Updating databases, drafting reports, and creating summaries

This is a great opportunity to join an international environment with the possibility of exploring long-term opportunities within the company.

Qualifications
Qualifications
We Are Looking For You If
- You have a B2 level of English and a C2 level of German.
- You are preferably available full-time.

Additional Languages Will Be Highly Valued (C2 Level)
- English
- Dutch
- Italian
- Swedish
- French
- Hungarian

Additional Information
- Temporary contract
- You will be working from our Barcelona office in a 50% hybrid position, within the first 3 months approximately fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 1, 08014 (Sant Just Desvern).
- Salary: €22.000 gross per year.
- Join a great team of professionals in an internationally consolidated company.
- Gain a glob

📌 Customer Support Agent – German Speaker (Barcelona)
🏢 Msx International
📍 Barcelona