JOB REQ ID: 26556

ABOUT SUPERMICRO:

Supermicro® is a Top Tier provider of advanced server, storage, and networking
solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,
Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest
growing company among the Silicon Valley Top 50 technology firms. Our
unprecedented global expansion has provided us with the opportunity to offer
many new positions to the technology community. We seek talented, passionate,
and committed engineers, technologists, and business leaders to join us to drive
accelerated growth and technology-led innovation in the general marketplace.

JOB SUMMARY:

1st / 2nd line Service Engineer - Helpdesk - Servicedesk

For our EMEA organization, we are looking for an expansion of our current team
of colleagues in the service department. Supermicro has been a household name in
the field of Motherboards, Servers and total solutions for more than 29 years,
where we provide service based on service contracts for large customers in
various sectors.

About the job





As a Service Engineer you are responsible for accepting, registering and solving
various problems with the end customer in the field of server hardware. This
role offers the opportunity to quickly become acquainted with many different
aspects of IT at a variety of clients. This makes it an excellent opportunity to
broaden your knowledge and experience and thus lay the foundation for the future
of your career.

Customer focus is paramount in this position. You get satisfaction from solving
problems and can work in an environment with different cultures and
nationalities.

You are flexible and willing to travel occasionally to serve our customers.

QUALIFICATIONS:

What do we ask of you?
• A completed MBO4 degree towards IT or comparable level obtained through
experience.
• You have an excellent command of the English language.
• You have experience with 1st and 2nd line support/helpdesk.
• You have good communi

📌 Service Engineer (Barcelona)
🏢 Super Micro Computer
📍 Barcelona