We are currently seeking an experienced and proactive Client Advisor to join our
Dolce & Gabbana boutique in Ibiza.
As a Client Advisor, you will be the Brand ambassador and you will make sure to
provide an excellent service to every customer.
Key Responsibilities
* Tailor the client experience in order to elevate experience and impression of
the brand
* Support the Sale Staff performance providing mentoring and ensure smooth
operations on the shop floor
* Promote and sell products by identifying our international customers’ needs
* Deliver outstanding customer service and build long-term relationship with
customers
* Maintain the store standards according to the guidelines.
* Embody and transmit with passion the company projects through an effective
product knowledge
* Ensuring to build long lasting relationships with the clients using
clienteling tools (i.e. Client Book or client ceremony instructions) and
system (i. e. CRM)
* Monitor the stock levels and support the activities of the Sale Staff
* Support basic cash operations when necessary (is trained to use the till)
Requirements
* Fluency in English. Spanish will be considered as a plus
* Minimum 1-2 years of experience in luxury retail
* Self-motivation with positive attitude and professional selling techniques
* Good customers focus with strong presentation, interpersonal and
communication skills
* Strong team player