We are open to applicants based in Spain & the UK.
This role welcomes a full-remote work arrangement, however applicants must be based in UK or Spain and have a work permit to be considered.
We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application

ABOUT THE ROLE

The Customer & Event Marketing Manager plays a key role in driving customer-focused initiatives aimed at strengthening engagement and revenue growth within Launchmetrics’ existing client base with event strategy and relationship building as the core pillars of the role. From expanding our network and acquiring new contacts within existing customer accounts to identifying opportunities, developing campaigns, managing execution, and measuring results, this role ensures every initiative drives deeper customer relationships, upsell potential and contributes to revenue growth.




Reporting to the Business Marketing Director and collaborating closely with cross-functional teams -including Customer Success and Sales- the profile will lead the planning and execution of customer marketing programs. This includes physical and digital events, outbound outreach coordination and 1:1 Account-based Marketing (ABM) workshops. Beyond these touchpoints, the role also encompasses PR and relationship-building efforts — cultivating strategic connections with key clients to strengthen Launchmetrics' presence and reputation within the fashion, luxury and beauty space.
The adecuado candidate brings both a people-first mindset and a strong commercial awareness — someone who genuinely enjoys connecting with customers and understanding their world, while staying attuned to the business impact of every initiative. They're comfortable translating customer insights into smart strategies that create real value for clients and support Lau

📌 Customer & Event Marketing Manager (Madrid)
🏢 Launchmetrics
📍 Madrid