?? German-Speaking Tech Ecosystem Customer Support | Spain

ABOUT THE ROLE
We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in German.

RESPONSIBILITIES
• Handle customer inquiries via phone, chat, and/or email in German
• Provide accurate, professional, and empathetic support
• Follow client guidelines and quality standards
• Escalate complex issues appropriately
• Maintain accurate records in CRM systems

REQUIREMENTS
• Fluent in German — native or C1/C2 level (mandatory)
• EU citizenship, valid EU work permit, or refugee protection status
• Strong communication and interpersonal skills
• Availability for rotating shifts (Mon–Fri + occasional weekends)
• Previous customer service experience is an advantage

WHAT WE OFFER
• Competitive monthly salary + KPI/performance bonus
✈️ Full relocation package provided (flight + accommodation support)
• Paid initial training
• Dynamic multicultural work environment
• Career development opportunities

📌 ?? German-Speaking Tech Ecosystem Customer Support — Spain (Madrid)
🏢 Cross Border Talents
📍 Madrid