Job Title:

Customer Service Sales Representative (Dutch-Speaking) Hybrid HS03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a integral technology and
services leader that powers the brands of the future. We help well-known brands
— the ones you use every day — improve their businesses with technology and
integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Sales
Representative in Barcelona(Hybrid), you will be part of our team
of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop
“friends for life” at the same time. We’ll give you all the
training, cutting-edge technologies, and the continuing support you’ll need to
succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our
clients, their customers, our people, our community, and our planet.





As a Customer Service Sales Representative on our team, you will:
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post
sales requests
- Fast and effective reply to inbound queries
- Make outbound calls when necessary to solve issues with customers and
different internal business units
- Create quote and follow up with cross selling / up selling and a proactive and
service attitude
- Ensuring personal knowledge of the Store portfolio and Post
sales process´s are maintained
- Initiate & manage Customer post sales related tasks; covering order
cancellations, claims management, order and delivery follow up, refund requests
and escalations using multiple tools, such as CRM & Order Status Suite with a
high quality, efficient and customer centric approach.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds,
who are curious and willing to learn. You

📌 Customer Service Sales Representative (Barcelona)
🏢 CNX
📍 Barcelona