SHA Wellness Clinic is a general leader in integrative health, prevention and longevity, and has been named "World's Best Wellness Clinic" at the World Spa Awards for multiple consecutive years. Through the SHA Method, we combine cutting‑edge medical innovation, proven natural therapies and healthy nutrition to help people achieve and maintain an optimal state of physical, mental and spiritual wellbeing.

SHA is a Green Globe–certified brand with a truly multicultural team, united by a mission to create transformative and memorable experiences for every guest.

We are looking for a Distribution, Revenue & Business Performance Manager to join our Revenue Management & Business Analytics team in Madrid, someone who will own pricing, yield and distribution across the SHA portfolio and act as the guardian of our direct revenue engine. This is a role for a professional who combines deep revenue‑management and distribution expertise with strong analytical skills and a rigorous, data‑driven approach to decision‑making.

Beyond technical mastery, we are looking for someone who can build and optimise our presence across direct and luxury trade channels, who partners effectively with Digital, CRM and Sales, and who continuously raises the bar on RevPAR, channel profitability and commercial performance across all SHA destinations. You will thrive in a multicultural, high‑performance environment built on excellence and genuine care, and embody SHA values in every interaction with colleagues and partners.

Own the booking engine and CRS end‑to‑end: configure and optimise SynXis (CRS, booking engine, GDS and OTA connectivity), eliminate booking errors and rate leakage, and maintain rate and inventory parity across all channels.
Own channel economics, analysing cost of sale, commission structures and profitability across direct, OTA, GDS and trade/consortia business, and taking action to improve blended cost of sale.
Manage SHA’s luxury trade and partnership distribution,



building and growing revenue through consortia and preferred‑partner programmes (e.g. Amex Fine Hotels & Resorts, The Leading Hotels of the World, Preferred Hotels & Resorts, Kiwi Collection, Mr & Mrs Smith, Fora Travel).
Drive B2B trade marketing: nurture relationships with luxury travel advisors, agencies and networks, run fam trips, promotions and partner offers, and convert partnership potential into measurable production.
Partner with Digital Marketing, CRM and the Contact Centre to convert the direct funnel, monitoring conversion, pick‑up and RevPAR and acting on insights daily.
Run continuous competitive intelligence on competitor rates, availability, positioning and promotions, feeding insights into pricing and channel decisions, and report performance by property, segment, channel and programme to commercial leadership.

5–7+ years in hotel or resort revenue management and distribution, ideally within luxury or wellness hospitality.
~ FHR, LHW, Preferred Hotels & Resorts, Kiwi Collection, Mr & Mrs Smith, Fora Travel), including affiliations, rate loading and amenities.
~ Strong analytical skills and command of pricing, forecasting, distribution economics and channel/vertical performance measurement, supported by advanced Excel/BI and revenue‑analytics capabilities.
~ Ability to work cross‑functionally with Digital, CRM and Sales, and to influence stakeholders without formal authority.
~ Based in, or willing to relocate to, Madrid (hybrid). Fluent English, comfortable operating in an international environment.

Experience within wellness, longevity or medical‑wellness brands, or similar premium concepts.
Strong B2B / trade marketing experience and ease building relationships with luxury travel advisors and agencies.
Experience in predominantly direct‑led commercial models, where most revenue comes through direct and digital channels supported by trade and ambassador networks.
Spanish language skills.

You’ll join a truly international team, with women and men in leadership, and a culture where different perspectives are valued and everyone can grow based on merit and talent.

📌 Distribution, Revenue & Business Performance Manager (Madrid)
🏢 Sha
📍 Madrid