Esker OCR & Order Management Lead - Pharma

Location: Remote, Spain
Employment type: Five-month contract, with potential extension
Experience: 8-10+ years overall, including 5+ years working with Esker
Function: Digital Transformation / IT Applications
Seniority: Manager level
Reports to: Product Lead - Customer Care and Logistics

About the Role

We are seeking an experienced Esker OCR and Order Management Lead to drive the design, delivery and global rollout of Esker-based order-to-cash automation within a regulated pharmaceutical environment.
This is a hands‑on leadership role combining Esker functional expertise, platform governance, pharmaceutical compliance, SAP integration and global delivery. You will own solution design standards, manage releases and deployments, maintain audit readiness, and lead a hybrid team of internal resources and implementation partners.

Key Responsibilities

Esker Platform Ownership
- Lead the design and general rollout of Esker OCR and Order Management solutions.
- Own the platform roadmap, product backlog and release priorities.




- Establish design standards for OCR templates, workflows, business rules and exception management.
- Manage application environments, releases, cutovers and project approvals.
- Ensure global solutions remain scalable while accommodating justified local requirements.

Compliance and Audit Readiness
- Lead the Computerized System Validation lifecycle, including URS, FRS, IQ, OQ and PQ activities.
- Manage validation documentation, traceability, deviations and change controls.
- Ensure compliance with GxP, SOX, data‑integrity and audit‑trail requirements.
- Support internal and regulatory audits.
- Ensure the Esker platform remains in a validated state throughout its lifecycle.

Solution Design and Integration
- Own OCR template design, workflow logic, validation rules and exception queues.
- Oversee integrations between Esker and SAP S/4HANA, SAP BTP, SAP SD/MM and master‑data systems.
- Collaborate with t

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