Company
A leading international retailer with more than 575.000 employees worldwide in 33 different countries and over 13.700 stores, has stablished an IT HUB in Barcelona as part of his IT division, responsible for the selection and provision of IT infrastructure, IT platforms and business applications.
With our agile mentality we are looking for people that is willing to make an impact on projects and solutions used worldwide by millions of customers.
Agrupa General Talent collaborates with our client to attract the best talent for its ITHUB located in Barcelona. You strengthen our client’s international team of Support & Operations department, especially in HR Systems, more specifically, in SAP HCM.
You support the HR Keyusers and HR Business Solutions of our client with troubleshooting.
If necessary, you train the local support departments with specially created training sessions.




Continuous optimization of the support processes and operations is one of the focus of your day- to- day.
You are the service contact person for application support

Desired University degree in Information Technology or similar
You have already professional experience in Support tasks or IT projects
Ideally you have experience handling Support Ticketing Systems
Knowledge in SAP HCM is nice to have
Fluent English and German
It motivates you when you familiarize yourself with new topics
You are characterized by strong analytical skills, networked thinking, and an affinity with process optimization
Knowledge in ITIL is a plus.

These are hybrid mode permanent positions. 2 days/week at the office.
We offer a competitive compensation and benefits package: lunch vouchers, health and dental insurance, transport, wellbeing, etc.

📌 SAP Support Specialist (Las Palmas de Gran Canaria)
🏢 Agrupa Global Talent
📍 Las Palmas de Gran Canaria