16 ago
|
REAL Rec Solutions
|
Barcelona
16 ago
REAL Rec Solutions
Barcelona
On-site | 39 hours/week Monday to Friday 09:00h to 18:00h
€21,700 gross/year + up to €2,000 gross/year bonus
Are you looking for a new opportunity to develop your career in an international environment? Join our Customer Service team in Spain and use your Danish language skills to support customers in the growing electric vehicle industry.
Your responsibilities:
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues and ensure timely follow-up
- Record customer interactions in the relevant systems
- Maintain high service quality and meet SLA requirements
- Collaborate with the team and support additional tasks when required
Requirements:
- Native or fluent Danish and English
- At least 1 year of Customer Service experience
- Knowledge of Windows, MS Office, and internet configuration
- Ability to work effectively in a customer service environment
- Ability to independently handle customer cases through resolution or escalation
- Experience in the automotive industry/knowledge about electric vehicles will be a plus
What we offer:
- Full-time position with a permanent contract: 39 hours/week
- Schedule: Monday–Friday, 09:00–18:00
- Salary: €21,700 gross/year + up to €2,000 gross/year bonus
- Professional development opportunities and specialized paid training
- Relocation package – one-time relocation bonus, which will be paid in the first or second full month of payroll, depending on the start date
We're hiring on behalf of a integral automotive company working within customer service roles in Spain. You'll sign directly with the Spanish employer. As Real Recruitment Solutions, we guide you through the interview process—providing details on the role, salary, and conditions—offering advice and support at every step to help you secure a job you'll be happy with.
#J-18808-Ljbffr
📌 Danish-speaking Customer Service Representative | Relocation to Spain (Barcelona)
🏢 REAL Rec Solutions
📍 Barcelona