16 ago
|
Lastminute.Com
|
España
16 ago
Lastminute.Com
España
lastminute.com is seeking a CS Transformation & Implementation Specialist to lead the design and rollout of an AI-ready back-office customer operations platform. You will bridge CS Operations, Product and IT, translating operational needs into actionable requirements, and drive end-to-end delivery from discovery through post-launch optimization.
Your role focuses on optimizing omnichannel workflows, implementing Zendesk, and delivering scalable automation while maintaining a strong
#J-18808-Ljbffr
📌 AI-Driven CS Transformation & Zendesk Lead (España)
🏢 Lastminute.Com
📍 España