Tier II Technical Support Engineer — Cloud SaaS (Barcelona)

16 ago

Autodesk

Barcelona

16 ago

Autodesk

Barcelona

Autodesk Forma is seeking a Digital Support Technical Support Specialist to perform Tier II investigations, advanced troubleshooting, and issue resolution across Forma products. You will partner with Engineering, Product, and Customer Success to resolve complex customer issues and contribute to knowledge bases.

The role requires coordinating with cross-functional teams, documenting cases, and participating in on-call rotations to support critical escalations and incidents.

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📌 Tier II Technical Support Engineer — Cloud SaaS (Barcelona)
🏢 Autodesk
📍 Barcelona

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