Straumann Group is seeking a Complaint Handling Specialist to ensure accurate, compliant processing of customer complaints. You will coordinate with manufacturers, investigators, and internal teams to maintain traceability and support timely investigations.
You will document thoroughly, manage records in SAP and CRM, and escalate issues to drive continuous process improvements, while supporting urgent complaint-related activities with a structured, collaborative approach.
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📌 Global Complaint Specialist — Quality, Compliance & Impact (Mendaro)
🏢 Straumann Group
📍 Mendaro
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