16 ago
|
Perk
|
Barcelona
Perk is seeking a hands-on Technical Support Manager to lead the Level 2 team, bridging Customer Care and Engineering. You will elevate technical maturity, improve workflows and tooling, and empower the team to resolve increasingly complex issues with autonomy.
You will coach and mentor engineers, shape automation and AI usage in support, and help define the future of Perk's technical support culture. This hybrid Barcelona-based role involves close cross-functional collaboration.
📌 Technical Support Manager: Lead/with Engineering Impact (Barcelona)
🏢 Perk
📍 Barcelona