16 ago
|
Roche Oy
|
San Cugat del Vallés
16 ago
Roche Oy
San Cugat del Vallés
The Position
As a Software Engineer in Post Market Quality (PMQ), you will be at the forefront of ensuring the quality and performance of Roche’s Digital Solutions, handling complaints related to Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions, data communication, apps, and algorithms.
Joining the Digital Solutions Chapter means working in a highly transversal software environment, giving you the opportunity to engage with cutting-edge technologies and diverse programming languages for both on-premise and cloud-based software.
Your core mission will be to act as a focused investigative detective. Supported by senior experts, you will dive into code and logs to untangle software issues , growing your expertise in both cutting-edge IT and medical compliance frameworks. While your focus is on root cause analysis, you will not be responsible for the final bug fixes. This role is set within an Agile environment where your innovative ideas and proposals are highly valued, contributing directly to a team focused on continuous improvement.
Main tasks
- You are accountable for handling medical software complaints, safety issues, and product inquiries for software products (on premise, cloud, mobile, apps,...).
- Independently manage standard cases through their lifecycle, while partnering with senior colleagues to navigate complex or critical safety issues. For cases that cannot be directly resolved, you take ownership of escalating to the development department.
- You act as a technical expert for case resolution, using your ability to read and understand source code to identify the root cause factor of software malfunctions. You can reference the Roche internal process confidently in discussions to justify decisions. You will consult with senior experts on technical and process-related aspects as needed.
- You will be responsible for the timely communication of essential quality-related information and supporting initiatives t
📌 Medical Software Engineer (San Cugat del Vallés)
🏢 Roche Oy
📍 San Cugat del Vallés