Are you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge?
If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for

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WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
- Design, develop and maintain automation solutions for IT infrastructure operations.
- Identify and implement automation opportunities to reduce manual effort and improve service quality.
- Optimize and manage IT operations tools, monitoring platforms and ITSM solutions.
- Improve ServiceNow workflows, CMDB quality and operational reporting capabilities.
- Enhance monitoring and observability platforms, reducing alert noise and improving event management.
- Automate patching, compliance reporting and recurring operational activities.
- Develop dashboards,



reports and KPI metrics for service reviews and operational excellence.
- Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement.

WHAT TECHNOLOGIES WILL YOU USE?
- PowerShell, Python and Ansible
- REST APIs and Tool Integrations
- ServiceNow ITSM & CMDB
- Centreon and Azure Monitor
- SCCM and Intune
- ITIL v4 Framework
- Dashboarding and Reporting Solutions
- Monitoring, Automation and Observability Platforms

WHAT ARE WE LOOKING FOR?
- 5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles.
- Strong experience with scripting and automation technologies such as PowerShell, Python and Ansible.
- Hands-on experience with ServiceNow ITSM and CMDB administration.
- Knowledge of monitoring and event management platforms.
- Experience integrating systems through APIs and automation workflows.
- Understanding of ITIL processes a

📌 Automation Engineer (Vitoria-Gasteiz)
🏢 Tata Consultancy Services
📍 Vitoria-Gasteiz