Adyen in Madrid is seeking a Sub Customer Onboarding Team Lead to guide a integral KYC/CDD-focused team. You will ensure compliance standards, meet SLAs, and deliver an excellent customer experience while scaling onboarding across platforms.
You will lead, coach, and manage team members, optimize capacity planning, and collaborate with Compliance, Product, and Commercial teams to improve QA scores and operational flow. English communication required.
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📌 Kyc onboarding team lead - madrid
🏢 Adyen
📍 Madrid