Are you an empathic person with a passion for helping others? Our client is looking for an Danish-speaking Customer Support Advisor to join their team in Spain!

Join a multicultural support team representing a prestigious travel company. You'll be the connection between global travellers and accommodation providers, ensuring top-tier service and support. Enjoy engaging team activities, training, and personal development in a vibrant and international environment.

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

- Support international travellers by clarifying service and payment inquiries

- Communicate with customers and accommodation suppliers via email and phone

- Ensure high-quality customer service by identifying and understanding customer needs

- Mediate between parties and resolve issues with professionalism

- Follow set procedures and accurately log all interactions

- Work in a team-oriented environment to ensure service excellence

Candidate profile

- Danish C2 level and advanced English proficiency





- Excellent written and verbal communication skills

- Strong PC skills (Office 365, CRM, internal platforms)

- Problem-solving mindset and solution-driven approach

- Motivated, goal-oriented, and customer-focused

- Adaptable to changing priorities and business processes

- Affinity with accommodation platforms

- Previous customer service experience is valued

Employer offers

- 38.5h/week (Monday to Sunday), shift 09:00 - 20:00h

- 22.249 € annual gross salary
- Temporary contract that goes to a permanent one after 3 months

- Relocation support is offered
- Initial 3-week training with continued coaching

- “Feel Good” program: Spanish lessons, team activities, quizzes

- Private health insurance (upon permanent contract)

- Adaptable remuneration options after probation

- 27 vacation days a year (well above average)
- Free coffee daily and fruit once a week
- A dynamic, multicultural, and international work environment

- Career development in a leading support department

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.

📌 Danish-speaking Customer Service Representative - Travel Industry in Barcelona
🏢 Worldwiders
📍 Barcelona