About Foundever:

Foundever™ is a integral leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.

Role purpose

- Own and drive enterprise-wide AI enablement across Foundever’s corporate functions

- Translate Foundever’s AI strategy into practical, scalable, and valuedriven use cases for HR, Finance, Legal.

- Accelerate AI adoption, productivity, and employee experience while ensuring security, compliance, and responsible AI practices

- Act as a central orchestrator for all Corporate functions, IT, Data, Security, and AI product teams

Key responsibilities

Enterprise AI enablement & strategy

- Define and execute the Enterprise AI Enablement roadmap for corporate functions (HR, Finance, Legal, Procurement, IT, Marketing, etc.)

- Identify, prioritize, and structure highimpact AI and automation opportunities

- Ensure alignment with Foundever’s business strategy, digital transformation agenda, and AI governance

- Establish clear value tracking (productivity, quality, cost, risk mitigation)

Use case delivery & scaling

- Lead AI initiatives endtoend: ideation → testing → industrialization

- Partner with corporate leaders to redesign processes, not just automate tasks

- Drive the deployment of GenAI, automation, and AI copilots embedded into daily workflows

- Ensure use-cases are scalable, secure, reusable, and integrated with our enterprise platforms

Adoption, change & enablement

- Drive AI adoption at scale through change management, communication, and training





- Build AI literacy across corporate teams and leadership

- Define best practices, playbooks, and standards for internal AI usage

- Promote a culture of experimentation and continuous improvement

Governance & stakeholder management

- Serve as the primary owner for internal AI enablement across corporate functions

- Partner closely with IT, Data, Security, Legal, Compliance, and Privacy teams

- Contribute to AI governance frameworks (ethical AI, data usage, vendor selection, risk management)

- Provide executive-level reporting and recommendations

Team & ecosystem leadership

- Build and lead a highimpact, crossfunctional team (AI product owners, transformation leads, automation experts)

- Manage relationships with technology partners, platforms, and vendors

- Leverage Foundever’s global scale to reuse and standardize AI solutions

Success metrics

- Tangible productivity and efficiency gains across corporate functions

- Adoption and usage of AI tools and solutions

- Reduction in manual effort and process cycle times

- Stakeholder satisfaction and business impact

- Compliance with security, privacy, and governance standards

Profile & experience

- 10+ years in digital transformation, AI, automation, or enterprise technology

- Proven experience delivering enterprise-scale transformation

- Strong understanding of GenAI, AI platforms, automation, and copilots

- Experience working with corporate functions and senior stakeholders

- Ability to operate in a global, matrixed organization

- Pragmatic, execution-oriented, and outcomefocused mindset

Why Foundever

- Play a key role in shaping Foundever’s internal AI journey

- Direct impact on employee experience and enterprise productivity

- Strong alignment with Foundever’s human + AI operating model

- Opportunity to scale AI from pilots to real, measurable enterprise value

📌 Director, Enterprise AI Enablement (España)
🏢 Foundever
📍 España