Live Expert Dutch + English On-site
Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 09:00 18:00
Work Mode: On-site
Your Mission:
Were looking for a Live Expert to join our international team in Barcelona!
In this role, youll engage directly with Dutch and English-speaking customers through live chat and video to provide support, guidance, and product expertise.
Your goal? To create a seamless and engaging customer experience that leaves every client satisfied and confident.
What Youll Do:
- Interact with customers via live chat, video, and email in Dutch and English.
- Provide detailed product information and personalized recommendations.
- Troubleshoot customer issues and ensure efficient problem resolution.
- Maintain accurate customer records and feedback for process improvement.
- Collaborate with other departments to deliver the best customer experience.
What You Bring:
- Fluency in Dutch and English (spoken and written).
- Excellent communication and presentation skills.
- Friendly, confident, and empathetic approach to customer interaction.
- Strong technical understanding and ability to adapt quickly.
- Previous experience in customer service, sales, or technical support is a plus.
What We Offer:
- Full-time, on-site position in Barcelona .
- Dynamic, multicultural, and supportive environment.
- Continuous training and career development opportunities.
- Competitive salary and benefits package.
- A positive workplace where your skills truly make an impact.
How to Apply:
Interested? Send your CV and a short paragraph introducing yourself to
[email protected]
📌 Hiring Live Expert (Barcelona)
🏢 Cross Border Talents
📍 Barcelona